- A Digital Commerce specialist unit within the Redbuzz ecosystem.
We are a Full Service Digital Commerce Agency — built to help Indonesian businesses go beyond digital presence and build the systems that actually drive growth.
Commerce comes before creativity. A beautiful website that doesn’t convert is an expensive brochure. We design and build with commercial outcomes as the primary brief — not just aesthetics.
Presence is the starting point, not the goal. Being online means you can be found. Being in control means you can grow. We help businesses make that shift — from passive presence to active, managed growth.
Simplicity scales better than complexity. We don’t recommend tools, platforms, or campaigns for the sake of it. We recommend what will actually work for your business at your stage — and build systems simple enough for your team to run.
Indonesian businesses deserve better digital partners. Too many agencies in Indonesia oversell and underdeliver. We operate on clear proposals, honest timelines, and measurable outcomes. We don’t consider a project done when it launches — we consider it done when it works.
We work with Indonesian businesses across a wide range of industries — F&B, retail, property, professional services, hospitality, B2B distributors, and marketplace sellers. Our approach adapts to where your business is today and where you want to go.
Not necessarily. We start by understanding your current situation and identifying which part of your digital system is the weakest link. Some clients need a full Commerce Engine build from scratch. Others need to optimize what they already have. We scope every engagement to your actual needs.
It depends on scope. A website or landing page typically takes 3–6 weeks. A full Commerce Engine setup — covering all four disciplines — is typically scoped as a 3–6 month engagement. We define timelines clearly in every proposal before we start.
Most digital agencies specialize in one area — design, ads, or social media. Gerai.id is built around commerce — which means we think about the full journey from discovery to purchase to repeat order, and we build systems that connect all the pieces. We combine the asset-building of a digital agency, the traffic-driving of a marketing agency, and the commercial optimization of a commerce consultancy.
Every engagement starts with a discovery session — a structured conversation where we understand your business, your digital setup, and your goals. From there we produce a clear proposal with defined deliverables, timeline, and pricing. No hidden fees, no scope creep, no surprises.
We are based in Jakarta, Indonesia, and work with clients across the country. Most of our work is delivered remotely, with on-site meetings available for clients in Jakarta and surrounding areas.